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FAFSA Reliable E-mail Delivery In
1997 Pearson Government Solutions created FAFSA on the Web. This tool
enabled students to apply for federal student aid through a secure and
easy Website, 7 days a week, 24 hours a day. This visionary new
software slashed the FAFSA’s paperwork and processing time. As a
result it cut their costs and accelerated the application process for
students.
Reliable
e-mail is critical to FAFSA on the Web. Missing e-mail generally tends
to inspire support calls, which in turn reduce the cost effectiveness
of the Web project. That’s why FAFSA on the Web requires a highly
reliable e-mail delivery service that can be depended on to communicate
with the millions of students applying for federal student aid online. The Solution Working
through Pearson, Leepfrog sends out e-mail to students who use FAFSA on
the Web. In all, we send out 20 million e-mails per year, millions per
month, for the Department of Education. E-mail has replaced significant
portions of the Department of Education’s paper based system at a
fraction of the cost. The e-mail we send provides students with
information about their application and application status, such as: - Updating them about their financial aid status.
- Notifying them about current activity with their records.
- Informing them about how to access their online account.
- Providing student loan renewal reminders.
- Providing general information regarding their account.
Leepfrog’s
LegendMail has the flexibility to meet the volume requirements of FAFSA
on the Web. Whenever a new cycle kicks off, FAFSA needs to contact
every single student within a brief 3 day period. Our system sends out
millions of e-mails within a brief period of time with some of the
highest reliability in the world.
The
e-mail reliability also comes with a back-up plan for the occasions
when e-mail is not successfully delivered. We provide FAFSA with a
complete history of their delivery attempts. Sometimes students call in
for support because they never got their e-mail. In such cases, FAFSA
can track the e-mail, and read the “bounce” message. With
that information, they can help the student troubleshoot why the
delivery failed.
Leepfrog
is able to provide Pearson and FAFSA on the Web with high quality and
competitive e-mail service. Our e-mail service is cost competitive and
among the most reliable in the world. Spam complaints are handled
quickly and professionally. We provide searchable reports that enable
FAFSA to track down delivery information in order to better serve their
users. Our services are highly customizable. We customized our software
to work well with Pearson’s mainframe, allowing shortcuts on the
mainframe side of things. Back to Top
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